New Effort to Tap Technology to Aid the Service Economy

Need for innovation in the service sector led to the creation of the Service Research and Innovation Initiative by a group of large technology companies, universities and professional associations. This new organization will support and promote research to find ways that technology can increase productivity and innovation in the service sector. The initiative is an example of how broad collaboration based on shared goals can bring innovation and develop new fields such as "service science" as is happening in this case.

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